Office
North Georgia EMC Part 1
Our friends at North Georgia EMC were happy to beta test our new Omnichannel communications solution and provide feedback. Watch Alisa Basaraba, VP of Member Services, discuss how Omnichannel helps extend their services beyond regular business hours and what advice she has for other potential Omnichannel users.
Office
Southern Pine Electric Cooperative
Kristen Thorne, Director of Member Services at Southern Pine EC, stopped by to discuss her favorite aspects of connecting with members, her approach to keeping up with changes across the industry, what makes Southern Pine unique amongst co-ops, and her experience with Meridian’s Trailblazers program.