A Complete Enterprise Utility Solution? Yes You Can
Meridian Cooperative is well known for our groundbreaking CIS and FIS platforms, but we also offer complete Enterprise solutions that span the entire utility. From GIS and Operations applications that keep users in the Office and Field on the same page, to robust member Engagement capabilities, powerful Analytics platforms, and even Cybersecurity offerings to keep it all protected, Meridian Cooperative is your one stop shop for utility solutions.
Can you partner with just one company to exceed your technology needs? #YesYouCan
Free, Ongoing Learning and Develoment? Yes You Can
The Virtual Campus is a free resource to help utility professionals sharpen their skills and keep up with the latest product developments. Can you invest in your employees by providing them with the resources to learn and grow their skill sets? #YesYouCan
Comprehensive Cybersecurity? Yes You Can
Cybersecurity isn’t just the responsibility of your organization’s IT team. In reality the most common and successful cyber-attacks target individuals personally, usually by tricking them into believing a compromising email is from a legitimate source. Meridian Cooperative has the tools to extend and fortify your in-house cybersecurity capabilities, providing the extra layers of protection you need to keep the bad guys out of your systems. We’re here to help.
Can you defend your organization from the most common and successful types of cyber-attacks? #YesYouCan
Data Integrity the Easy Way? Yes You Can
Properly configured data is the backbone of every efficient utility function, but when working with so many interconnected systems it can be easy to overlook that fact. Your inputs determine your outputs, and your outputs determine your quality of service. With Dataguard, Futura takes on the role of managing your data integrity in the background, so you can focus on what really matters to you, providing impactful services for your members and customers.
Can you ensure your data is properly cleaned, configured, and protected, for your needs? #YesYouCan
Fiber? Yes You Can
There’s a true fiber explosion happening across America and the Meridian Enterprise is the perfect partner for any utility looking to get started. Between Velocity provisioning, which allows you to easily connect your CIS and more to the network, and FuturaFiber which lets users plan and map their builds with the same Staking tools they’re already familiar with, we have tools built with this moment in mind. Take advantage of this opportunity to discover what broadband, Futura, and Meridan can do for you.
Can you streamline planning, staking, provisioning, and servicing of new fiber lines from one easy-to-use application? #YesYouCan
An All-In-One, Simple Operations Platform? Yes You Can
There’s certainly no shortage of information sources for lineworkers and field crews working at today’s tech savvy utilities. Juggling a handful of different applications and staying on top of how that information blends together can be a full time job in itself. That’s why Futura created Indigo, an all-in-one operations platform that seamlessly integrates mission critical systems like Asset Tracking, Inspections, and Flex Dispatch into one convenient source along with your CIS, allowing you to keep an eye on every aspect of your operation.
Can you access GIS, asset and analytics data, track and stake projects, and dispatch field crews from one simple application?#YesYouCan
Enthusiastic And Friendly Product Support? Yes You Can
Innovation is what we do, but collaboration is how we get it done. As a support company that specializes in technology, Meridian’s greatest asset is our industry-leading collection of passionate problem solvers. Teams like Product Support work tirelessly to ensure your needs are met by both our people and our software. We know every call might not be the best news, but being there to assist you every step of the way is our greatest pleasure and primary feature.
Can you ensure you receive industry leading utility software along with dedicated, top-tier support?
An Intuitive, Customizable CIS Built With You In Mind? Yes You Can
We consistently lead the utility technology solutions market because we aren’t afraid to improve on ideas that are already standard. Meridian CIS was built from the ground up with typical CIS user pain points in mind, improving efficiency and user satisfaction. From its web-based, modular design to its unique customization and notification options, CSR’s know the Meridian difference.
Can you manage service orders, customer information, field crews, and payments all from one, easy to navigate application?
24/7 Network Monitoring and Defense? Yes You Can
No utility should go it alone in the current cyberthreat landscape. With international malicious actors ramping up both politically and financially motivated attacks against US infrastructure, Meridian has made it our mission to equip utilities with the same sophisticated cyber defenses as the countries’ leading firms. Don’t be caught unprotected and unaware. Our Cyber Response Initiative team will partner with you completely, making our industry leading 24/7 365 cyber monitoring and end point protection your first line of defense against approaching threats.
Can you stop malicious cyber attacks before they start? #YesYouCan
Accurate Updates From The Field? Yes You Can
It takes all sorts of different people and solutions to keep a utility running smoothly around the clock. Efficiency is the name of the game, and Futura’s FieldPro Inspections module is a star player. This enterprise solution simplifies and digitizes the inspection process and also integrates with multiple leading database systems outside of Meridian, so you can keep the ball rolling however you choose.
Can you make accurate updates anywhere? #YesYouCan
Deep Data Analytics? Yes You Can
MeridianIQ is our groundbreaking analytics platform helping users get the most out of their data to improve operations outcomes across the entire utility. IQ dashboards can be customized to automate reports for leadership, field personnel, and even CSR’s, making it easier than ever to translate numbers into actions. Powered by Snowflake and Tableau, MeridianIQ scales to meet the needs of any sized utility, instantly unlocking deep data analytics capabilities for all. From ratemaking to load analysis and much much more, MeridianIQ’s limitless potential is unmatched by any other tool on the market.
Can you improve efficiency and outcomes throughout your entire utility? #YesYouCan
Interactive Text Alerts? Yes You Can
In today’s world where people are constantly inundated with new media, marketing, and advertisements, it can be difficult for businesses to effectively communicate with current and potential customers. Unfortunately, this is also true for providers of crucial services like those of us in the utility industry. Thankfully, Meridian Cooperative’s Interactive Text Alert system allows utilities to communicate directly with their consumers, using the platform they’re most engaged with and most likely to rely on through even the busiest days. Connect with your members via text, and allow them to check balances, and pay bills on the go.
Can you avoid the noise and reach your members directly, wherever they are? #YesYouCan