The Bridge: Evolution of the Member Login Area In 2013, SEDC’s customer support groups began the process of replacing our customer relationship management software, and now we are very excited about taking support to the next level! Soon, we will be launching our Microsoft Dynamics-powered web platform, “the Bridge,” offering you the ability to create […]
Utility executives from across the country joined SEDC in Boston last week to learn how they can both protect and advance their utilities and their operations. Keynote speaker Theresa Payton, former White House CIO, opened the conference with a lively discussion of cybersecurity vulnerabilities and how utilities can reduce their risk through a combination of […]
Utility executives and leaders from across the country will be joining us at our annual CEO Summit in Boston this Sunday for three days of in depth discussions on cybersecurity practices, tools for automation and efficiency, and the power of analytics. We’re especially looking forward to Summit 2015 because of the amount of open information […]
The rise of the smart grid over the past decade, and the rapid expansion of the information generated through smart grid technologies over the past few years, has been both a windfall and a headache to utility management. Being told the smart grid will make the utility more efficient and more cost-effective and then actually […]
While you’re in Orlando for the NRECA Annual Convention and TechAdvantage Expo, you’re invited to join us at our Technovation Session, “Harnessing Big Data: Put Your Data Sources to Work.” We are also hosting a Member Meeting on Sunday, February 22, and we encourage all of our attending Members to join us. We look forward […]
SEDC to Introduce New IVR Solution in Early 2015 New “Hardware Independent” Option Eliminates Excessive Costs and Overhead of Traditional IVR Imagine being able to deploy one of the most modern Interactive Voice Response platforms on the market, without having to spend any money upfront for hardware components or server licenses. Imagine coming to work […]
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